Job Description
Field Executive - Uber
Uber | - Mumbai
Job Overview
The Field Executive – Uber role is a dynamic position that places you at the heart of Mumbai’s bustling transportation ecosystem. As a Field Executive, you will be the frontline ambassador for Uber, guiding aspiring drivers and fleet partners through every step of the onboarding journey. Our culture prizes initiative, collaboration, and a relentless focus on delivering value to partners. You will enjoy a competitive salary that ranges from ₹18,000 to ₹40,000, complemented by weekly incentives that reward high performance. The onboarding process is streamlined: you will verify documents, assist with app installation, and ensure each driver meets Uber’s standards. With clear pathways for advancement, this position offers a solid foundation for a long‑term career within Uber’s expansive network, all while working in the vibrant streets of Mumbai.
About the Role
Each day as a Field Executive – Uber you will traverse neighborhoods such as Bandra, Andheri, and Dadar, meeting potential drivers at local hubs, transport depots, and community centers. Your routine will involve checking vehicle paperwork, confirming insurance validity, and walking new partners through the Uber driver app on their Android smartphones. You will also coordinate with regional managers to align onboarding targets, provide on‑site troubleshooting, and collect feedback that helps refine Uber’s field operations in Mumbai.
Key Responsibilities
- Approach prospective auto and cab drivers across Mumbai and introduce them to Uber’s platform.
- Collect, verify, and digitize driver licenses, vehicle registration, and insurance documents.
- Assist partners in downloading, installing, and configuring the Uber driver app on Android devices.
- Conduct on‑site vehicle inspections to ensure compliance with Uber safety standards.
- Maintain a daily log of outreach activities and update the central CRM system.
- Provide real‑time support to drivers during their first week of trips.
- Collaborate with local fleet owners to negotiate partnership terms and onboarding schedules.
- Organize mini‑workshops in community centers to educate drivers about earnings potential and best practices.
- Track weekly incentive metrics and report progress to regional supervisors.
- Identify and resolve any technical glitches that drivers encounter with the Uber app.
- Gather market intelligence on competitor services and share insights with the Uber strategy team.
- Ensure all onboarding activities adhere to Uber’s compliance and safety guidelines.
Benefits
- Quick Joining – start within days of acceptance.
- Earn ₹18,000–₹40,000/month plus weekly performance incentives.
- Attractive joining bonus for successful driver sign‑ups.
- Structured salary progression based on milestones.
- Continuous learning through Uber’s internal training modules.
- Opportunities for career growth into senior field management.
- Performance‑driven bonuses that recognize top achievers.
- Professional, supportive work environment with clear feedback loops.
- Recognition programs that celebrate outstanding onboarding results.
- Access to Uber’s employee assistance resources and health benefits.
Work Location
This is a field‑based role that keeps you moving across Mumbai’s diverse districts. You will spend most of your time outdoors, meeting drivers in bustling markets, near railway stations, and at major traffic junctions. Travel is essential, as you’ll need to reach various operational zones, from the coastal suburbs of Juhu to the commercial corridors of Nariman Point. The position offers the flexibility to work in different neighborhoods while representing Uber’s brand in the city.
Eligibility & Requirements
- 10th or 12th Pass qualification.
- Valid Aadhaar card for identity verification.
- Own an Android smartphone capable of running the Uber driver app.
- Excellent verbal communication skills in Hindi and English.
- Comfortable navigating Mumbai’s streets and using GPS tools.
- Ability to work independently and as part of a field team.
- Willingness to travel extensively across the city each day.
- Strong organizational skills for handling multiple driver onboarding processes.
- Positive attitude and a customer‑centric mindset.
- Basic computer literacy for data entry and reporting.
Career Growth
Starting as a Field Executive – Uber opens doors to senior supervisory roles, regional onboarding manager positions, and eventually strategic operations leadership within Uber’s Indian market. The company invests heavily in upskilling its field workforce, offering workshops, mentorship, and cross‑functional projects that broaden your expertise. As you consistently meet targets, you’ll qualify for higher salary brackets, additional bonuses, and the chance to lead larger teams across multiple cities.
How to Apply
Interested candidates should click the “Apply” button on the job portal and submit a concise resume along with a copy of their Aadhaar and a recent photograph. Our recruitment team will review your application, verify the documents, and reach out to schedule a brief interview. Successful applicants can expect a swift onboarding process, allowing you to join Uber’s field force in Mumbai within a few days and start earning immediately.