Job Description
Field Support Executive
Uber | Kalina - Mumbai
Salary: ₹35,000-₹45,000
Job Overview
As a Field Support Executive for Uber, you will be the on‑ground link between our partners and the city of Kalina, Mumbai. Your day will involve moving through bustling streets, assisting drivers, and ensuring smooth operations while earning a competitive salary. The role is part‑time, giving you flexibility to balance other commitments, and offers a clear path to higher earnings through performance‑based incentives.
Key Responsibilities
- Visit partner locations across Kalina to verify vehicle readiness and documentation.
- Guide drivers on using Uber’s app, troubleshooting common issues on the spot.
- Collect feedback from riders and drivers, reporting insights to the regional team.
- Conduct spot checks to ensure compliance with Uber’s safety standards.
- Assist in onboarding new drivers, explaining platform benefits and processes.
- Maintain accurate logs of field activities and submit daily summaries.
- Coordinate with local authorities when required to resolve operational hurdles.
Benefits
- Attractive incentive structure that boosts your base salary.
- Monthly performance rewards tied to clear targets.
- Immediate joining for candidates who clear the brief screening.
- Freshers welcome – comprehensive training provided.
- Growth opportunities within Uber’s expansive network.
- Flexible scheduling to suit your personal timetable.
- Supportive work environment with a dedicated field manager.
- Performance incentives that can raise earnings beyond the stated salary.
Eligibility & Requirements
- 10th Pass or higher; Aadhaar card mandatory.
- Comfortable with active field work in Kalina and surrounding Mumbai areas.
- Basic communication skills and a customer‑friendly attitude.
- Target‑oriented mindset with a drive to meet daily goals.
- Smartphone proficiency for navigating Uber’s internal tools.
- Valid driving licence (preferred but not compulsory).
- Ability to travel locally and adapt to changing routes.
- Reliability and punctuality in completing assigned tasks.
How to Apply
Click the Apply button, fill in your personal details, and submit the form. Our recruitment team will review applications promptly and reach out to shortlisted candidates for a quick onboarding process.
